• Ellerslie Event Centre

Housekeeping | COVID-19 - Update #4 for our clients

On 11 May 2020, the Government will announce if New Zealand is moving to Alert Level 2. At this level, public events and mass gatherings will be allowed for up to 100 people indoors and up to 500 people outdoors.

Ellerslie Event Centre takes the health and safety of its staff and you, our valued clients and your delegates, seriously.

As such, we are taking a precautionary approach and closely following the Ministry of Health’s advice so that we can ensure you are able to enjoy our facilities safely when the time comes.

Today we would like to share with you the actions we will be taking here at Ellerslie Event Centre when New Zealand moves to Alert Level 2 and we are able to open our doors to events once again.


Those actions include:

  • Creating event floor plans to ensure there can be 1m physical distancing between people

  • Regularly disinfecting surfaces and increasing the level and frequency of cleaning bathrooms and disposal procedures for rubbish bins

  • No self-service buffet options for any event

  • Implementation of a robust contact tracing log for all staff, suppliers, contractors and anyone else coming into our venue. We will also require one from you as part of this (further information below)

  • Temperature checking every staff member upon their arrival to work

  • Supplying attendees with individual bottles of mineral water to minimise use of communal water coolers

  • Introduction of PPE equipment that will be used by our staff in certain instances – for example, when they are working at events with more than 50 guests or when manning a buffet

  • Holding regular staff briefings in the lead-up to, and throughout Level 2 where there will be consistent messaging regarding the importance of being vigilant in safe hygiene practices and firm reminders that any staff member who is suspected / probable / confirmed to have COVID-19, experiencing any form of known COVID-19 symptom or any other sign of illness / infection, should be in self-isolation or quarantine and/or awaiting a result from a COVID-19 test must stay at home. This messaging will also be disseminated to staff via email and on-site noticeboards


Prior to the Government implementing Alert Levels we had introduced the below to our facility – both of which will remain in place henceforth:

  • Posters talking to safe hygiene practises disseminated throughout our buildings

  • Hand sanitiser stations installed in those meeting rooms and foyers where there is high foot traffic


As a reminder to our clients and their event delegates, we encourage you to follow these basic principles to reduce the risk of spreading viral infections:

  • Stay at home if you are suspected / probable / confirmed to have COVID-19, experiencing any form of known COVID-19 symptom or any other sign of illness / infection, should be in self-isolation or quarantine and/or are awaiting a result from a COVID-19 test

  • Avoid close contact with people suffering symptoms of COVID-19, the flu or any other illness or infection

  • Wash hands frequently

  • Always practice cough and sneeze etiquette, including covering coughs and sneezes with disposable tissues or clothing

  • Maintain a sensible distance from others

We ask you to share the above information with your event attendees, your suppliers and anyone else who you may be including as part of your event here at Ellerslie Event Centre.

In addition to our own contact tracing log, we will require you to create and save a record of your event attendees to ensure contact tracing may be conducted if necessary.

Prior to your event we also ask you to share with us any advice you may be issuing to your attendees regarding health and safety practises, plus your event health and safety plan.

We look forward to welcoming you to our venue and thank you for your support.


Kind regards The team at Ellerslie Event Centre


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